Returns Information
Return Window:
You are eligible to return items for a full refund within 30 days from the date of purchase.
Eligibility:
The 30-day money-back guarantee applies exclusively to in-stock items.
Refund Conditions:
To qualify for a refund, the item must be returned in its original, unused, and unopened condition, with all packaging, accessories, and paperwork intact.
Responsibility for Fees:
Customers are responsible for both outbound and return shipping fees, as well as any applicable handling charges for returned items.
Initiating a Return:
To initiate a return, please contact our customer service team either via email or phone.
Refund Processing:
Refunds are typically processed within 5-7 business days after the returned item is received.
Refund Exclusions:
Please note that shipping, handling, and related charges are non-refundable and will not be included in the refund amount.
Damaged or Incorrect Items:
If you receive an incorrect or damaged item, please contact us immediately for assistance in arranging a replacement or refund.
Refund Policy Exceptions:
Certain exceptions may apply to our refund policy under specific circumstances. For further details, please consult our full refund policy or get in touch with our customer service team.
Additional Information:
For more information on our refund policy, please visit our website or contact our customer service team for further assistance.
